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Property Management Agreement - 86 Madison Ave, Albany, NY 12202.pdf

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Property Management Agreement This Property Management Agreement ("Agreement") is entered into on December 5th, 2024, between: Landlord: Snow Leopard LFTY0439 DAO LLC 30 N Gould St Ste R Sheridan, WY 82801 Property Management Company: ECO Systems, LLC Seller: Angela M. Boney Property Details: Property Address: 86 Madison Ave, Albany, NY 12202 1. Engagement of Services: The Landlord hereby engages the Property Management Company to manage the above-described property, and the Property Management

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Property Management Agreement
This Property Management Agreement ("Agreement") is entered into on December 5th, 2024,
between:
Landlord:
Snow Leopard LFTY0439 DAO LLC
30 N Gould St Ste R Sheridan, WY 82801
Property Management Company:
ECO Systems, LLC
Seller:
Angela M. Boney
Property Details:
Property Address: 86 Madison Ave, Albany, NY 12202
1. Engagement of Services:
The Landlord hereby engages the Property Management Company to manage the
above-described property, and the Property Management Company agrees to manage the
property in accordance with the terms and conditions of this Agreement.
2. Co-Host Roles and Responsibilities
1. Provide a high level of guest experience which includes, but is not limited to:
a. Provide guests with clear check-in/check-out instructions, directions to local fun
activities, groceries, restaurants, etc.
b. Coordinate with cleaners to inspect the property after every turnover and report
any damages or missing items.
c. Maintain sufficient cleaning and consumable supply inventories.
2. Enforce Airbnb/VRBO hosting and house rules, which includes but is not limited to:
a. Ensuring over-the-top parties that concern neighbors are quickly suspended.
b. No smoking and littering.
3. Ensure cleaning operations are run smoothly and meets our standards of cleanliness
a. Ensure cleaning protocols are followed after each guest turnover and satisfies
our cleaning guidelines.
b. Coordinate with cleaners to maintain clean and safe exterior grounds free of
trash, debris, and snow as needed.
c. General upkeep of the property.
4. Coordinating handyman repairs (furniture assembly, keypad locks, plumbing, patching,
appliances upkeep, etc.) of up to $1000 per item.

Doc ID: 92c11a3a77382d38384633ed090ee5466f670772

5. Maintain regular communication and transparency with property owners.
6. Request removal of low and negative reviews to maintain an average rating >= 4.8 stars.
Project Management
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Develop and maintain hosting automation systems and develop new Standard Operating
Procedures, as needed.
Manage record-keeping (cloud-based document management, bookkeeping, reporting).

Point Person
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Remain up-to-date on the status of all operations.
Check in regularly with cleaners and maintenance crew.
Catch problems as soon as they arise. Provide summary and propose solutions to
owners.
Submit Expense Approval requests to owners for repairs & renovations.
Provide regular updates to owners via email and/or on Discord (minimum monthly).

Guest Experience
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Analyze where we could be better. Work with owners to implement changes.
Develop new ideas (i.e. hosting events) to generate additional revenue and achieve
highest and best use.

Repairs
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Responsible for handling maintenance concerns and repairs as soon as they arise.
Provide summary of incident and possible hires / quotes to owners.
Shopping & Stocking: Purchase supplies and re-stock, as needed.
Cleaning: Oversee cleaning team and guest turnover.
Guest Management: Handle day-to-day guest interactions and needs.
Marketing: Manage Listings; maintain copy & photography, manage booking approvals,
assist with guest messaging, periodically analyze reviews, perform search engine
optimization and price comparisons, analyze market patterns and trends for revenue
improvements, and file claims / reports to Airbnb, VRBO, etc.

Marketing
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Strategy:
○ Research target market and competition. Improve appeal by highlighting
strengths, down-playing weaknesses, and setting & managing expectations.
○ Research nearby locations of interest and trip suggestions.
○ Propose highlights, features, and amenities for listing.
○ Review and edit listing copy, photos, and captions.

Doc ID: 92c11a3a77382d38384633ed090ee5466f670772