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Description

# NY Department of Public Service — ESCO Complaint **ESCO:** American Power & Gas (APG) **Complainant:** Earl Co **Accounts:** - 4191273304 — 86 Madison Ave FL 1, Albany, NY 12202 - 2671274125 — 84 Madison Ave FL 1, Albany, NY 12202 - 2651274236 — 84 Madison Ave FL 2, Albany, NY 12202 - 4251273206 — 88 Madison Ave FL 1, Albany, NY 12202 - 5771273258 — 88 Madison Ave FL 2, Albany, NY 12202 - 5783640189 — 724 3rd Ave FL 1, Watervliet, NY 12189 - 5651273116 — 90 Madison Ave, Albany, NY 12202 - 7471

Extracted Content

# NY Department of Public Service — ESCO Complaint **ESCO:** American Power & Gas (APG) **Complainant:** Earl Co **Accounts:** - 4191273304 — 86 Madison Ave FL 1, Albany, NY 12202 - 2671274125 — 84 Madison Ave FL 1, Albany, NY 12202 - 2651274236 — 84 Madison Ave FL 2, Albany, NY 12202 - 4251273206 — 88 Madison Ave FL 1, Albany, NY 12202 - 5771273258 — 88 Madison Ave FL 2, Albany, NY 12202 - 5783640189 — 724 3rd Ave FL 1, Watervliet, NY 12189 - 5651273116 — 90 Madison Ave, Albany, NY 12202 - 7471273218 — 90 Madison Ave FL 1, Albany, NY 12202 ## COMPLAINT SUMMARY American Power & Gas enrolled me in a variable-rate electric supply plan via phone solicitation in or around February 2025, with service starting approximately April 15, 2025. The representative quoted a competitive initial rate but failed to disclose that: 1. The rate was variable and could increase without notice 2. The rate would exceed National Grid default supply rates by 200-300% 3. There was no written confirmation of the variable rate terms per NY ESCO reform requirements (16 NYCRR Part 10) ## DISCLOSURE VIOLATIONS - **No written contract exists.** APG confirmed on June 10, 2026 that they have no written contract — o